Reduced Support Availability: 10th July 2025
Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
Help centre
Integrations
Get set up with an existing integration or find guidance on how to set up your own
AoA (Association of Apprentices)
BKSB
Cognassist
Event Subscriptions
- How to enable Event Subscriptions
- OneFile Enrol Event Subscriptions - Create Employer Manager record
- OneFile Enrol Event Subscriptions - Creating Learners
- OneFile Enrol Event Subscriptions - Update Applicant Record
- OneFile Eportfolio Event Subscriptions - Break in Learning
- OneFile Eportfolio Event Subscriptions - Create/Update Learner Records
- OneFile ILR Event Subscriptions - ILR Update Learner Record
- OneFile RPL Event Subscriptions - Create a Learner Record
- OneFile RPL Event Subscriptions - Create Employer Manager Record
- OneFile RPL Event Subscriptions - Create/Update Applicant Record
Maytas
Microsoft Teams
OneFile API
- Authenticate via the API
- Initial data download using API
- Creating and managing users via the API
- Assigning users to learners via the API
- Assigning Framework Templates, Standards and Units via the API
- What is the API Rate Limit?
- What are the API page size search parameters?
- Supported API Endpoints
- API C# example code