Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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OneFile Enrol Event Subscriptions - Create Employer Manager record

Events

  • You'll only see OneFile Products which you have purchased. 
  • Any update events will only apply to records that were originally created using the event subscriptions.

Use this event if you want to create an employer manager in RPL and Eportfolio.

  • Line Managers will only be created for Employers that have been created using the Create Placement Event 

The fields that are integrated as part of this event are:

Enrol

RPL

EP

Key Contact

Line Manager

Employer

Employer name*

Employer name*

Placement*

Email*

Email*

Primary Email*

Contact name*

First name*

First Name*

 

Last name*

Last Name*

Job role 

 

 

Sector name 

 

 

Phone number

 

Mobile telephone number

Levy or Non-levy

Paying levy?*

 

Guidance on enabling Events can be found here.

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