Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Authenticate via the API

Adam Fogo

Modified on: Wed, 11 Nov, 2020 at 9:37 AM

Firstly, submit a ticket to request an API Token. Once you've got a token:

Call the POST /api/v2.1/Authentication endpoint
1. Pass the X-CustomerToken in the header
2. The Session will be returned in the body of the response
Pass the Session as the X-TokenID in the header, to authenticate all other calls

The X-TokenID will expire 24 hours after being generated.

You'll need to Call the POST /api/v2.1/Authentication endpoint to get a new X-TokenID.