Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Authenticate via the API

Firstly, submit a ticket to request an API Token. Once you've got a token:

  1. Call the POST /api/v2.1/Authentication endpoint
    1. Pass the X-CustomerToken in the header
    2. The Session will be returned in the body of the response
  2.  Pass the Session as the X-TokenID in the header, to authenticate all other calls

X-TokenID Expiry

The X-TokenID will expire 24 hours after being generated.

You'll need to Call the POST /api/v2.1/Authentication endpoint to get a new X-TokenID.

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