Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

Help centre

Submit a ticket Log in

Authenticate via the API

Firstly, submit a ticket to request an API Token. Once you've got a token:

  1. Call the POST /api/v2.1/Authentication endpoint
    1. Pass the X-CustomerToken in the header
    2. The Session will be returned in the body of the response
  2.  Pass the Session as the X-TokenID in the header, to authenticate all other calls

X-TokenID Expiry

The X-TokenID will expire 24 hours after being generated.

You'll need to Call the POST /api/v2.1/Authentication endpoint to get a new X-TokenID.

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