Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

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Creating a Cognassist Learner

If a learner in the Eportfolio has not yet been matched to a learner in Cognassist, there is an option on the Cognassist page to create the learner in Cognassist. By clicking on Create Learner and Send Assessment Invite button, the learner will be created in Cognassist, and an assessment invitation email will be sent to them.

The details of the learner that are already stored in the Eportfolio system are displayed on the Cognassist page and automatically transferred to Cognassist, except for the Programme Level and End Date, which can be selected on the page.

If you receive an error when creating a learner, check the Email Address, Date of Birth, or Post Code are correct before trying again.

During the learner creation process, OneFile provides the email address of the learner's primary tutor to Cognassist. It is essential for the creation to be successful that a tutor with that email address already exists in Cognassist. If the tutor's email address is not recognized by Cognassist, a warning message will be displayed.


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