Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


Help centre

Submit a ticket Log in

Microsoft Azure AD

When a user browses to the OneFile login page, they have the option of signing in 2 different ways based on what has been configured: 

  • Username and Password
  • Microsoft 365 (formerly Office 365)

Microsoft 365 and Facebook must be setup by each individual user once the relevant button has been clicked on the login page.

All our users from all the organisations we work with, access our products through the same single login page. We do not know who they are or where they are from before they login.

The user is therefore presented with a login page containing the different options available:

To log in using Microsoft 365, the user can click the Microsoft button, and this starts the login journey to Microsoft.

It should be noted that this is using the Microsoft 365 generic/multi-tenant login page rather than a specific organisations tenant login page.

If the user is not signed into Microsoft Office365 at that time, then they will be prompted to login, as shown below:

Microsoft 
Sign in 
k 
mail address, phone number or Skype 
No account? Create one! 
Can't access ßur account? 
Next 
Sign-in options


However, if the user is already logged in to Office365  (and assuming the OneFile Microsoft App has consent, see below) then the user is returned to OneFile and logged in.

Microsoft/OneFile consent

Depending on how your organisation has configured Microsoft 365, you may need to give Microsoft/OneFile consent, or you may need your IT team to approve the app.

External guidance from Microsoft can be found below:

High Level Overview

  1. The user clicks the link to login using Microsoft 365 and they are taken to the Microsoft 365 system
    1. If they are not logged in then they are prompted to login and then redirected back to OneFile
      • the user or the users organisation may need to approve the Microsoft OneFile "App"
    2.  If they are logged in then the user is redirected to OneFile and logged in


Technical Details

The following guide contains more technical information on our implementation of Single Sign-on with Microsoft:

https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/what-is-single-sign-on




Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.