Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Report on unmatched Cognassist accounts

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

To run a report on unmatched accounts, follow the steps below.

  1. Click Reports in the navigation bar
  2. Locate Diagnostics section
  3. Click Cognassist Unmatched

The report shows all OneFile Eportfolio learners that haven't been matched to a learner in Cognassist.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.