Software Update: Wednesday 1st May 2024 6:00am - 7:00am

On Wednesday, we're updating OneFile Eportfolio, Learning hub and Login to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you're logged out of your Eportfolio account prior to 6am and any data is saved. 

We've updated our Login page!

You might have noticed our login page looks a little different - we've made a small change to the design and have implemented a new wizard to move all individual usernames and passwords onto a Keychain.

Click here for more information.

Help centre

Submit a ticket Log in

How do I enable the Cognassist integration?

Please contact your OneFile Success Manager to discuss enabling the integration first before following the information below.

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

API Token and Key

This integration requires a Client ID and Secret from Cognassist.

To enable the integration, follow the steps below:

  1. Click Centre in navigation menu
  2. Click Integrations
  3. Click Go to integrations 
  4. Click Configure for Cognassist
  5. Add Client ID
  6. Add Secret

Once the integration has been enabled, the data will begin to be appear within Eportfolio. Further information on how the integration works, can be found here.

Unable to see Cognassist icon on learner portfolio?

You can run a report on unmatched accounts, guidance on running this report can be found here.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.