Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

How to enable single Sign on (SSO)

Single Sign-on allows users to log into 3rd party systems using their OneFile credentials. 

Reach out to your Onefile Success Manager to enable the SSO integration.

  User Roles

This feature can be used by the following user roles:

  • Centre Managers

To enable Single Sign on, follow the steps below:

  1. Click on the Centre icon
  2. Click on the Integrations icon 
  3. Click Go to Integrations
  4. Click Add Single Sign-on App
  5. Select your external application 
  6. Complete all mandatory fields
  7. Click Save

You'll then be presented with a token.

Single Sign-On: using OneFile as an Authentication provider

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.