Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Software Update: Thursday 16th May 2024

On Thursday, we're updating Enrol, to introduce some new enhancements and fixes.  

Enhancements 

Enrol

  • When setting up a reminder notification, it is now possible to define an expiry time frame for when to stop sending reminders.
  • Within the Review Form page it is now possible to Stop reminders being sent for any form that has a status of "Not Started”, Started and Returned
  • When attaching reminders to an email, it is now possible to define an expiry time period
  • The DOB and ULN have been added to the Learner Search drop down
  • The Learners ULN and DOB have been added to the Main Learners grid
  • A new filter has been added to the Learners Screen. It is now possible to filter by the Enrolment Status
  • The address fields of a learner have been relabeled to Address Line 1 and Address Line 2 from Building and Street. This change is in the Learners Record and also in the Form Creation when using the pre populated fields
  • A change has been made when creating a Learners Record. The fields are no longer mandatory at the time of creating the record. It is now possible to save the record without all the information. Please Note - That in order to mark the learner as complete. All the fields are still required

Fixes

Enrol

  • There was an issue that reminders where still being sent to a learner that had been deleted. This has now been resolved and reminders will no longer be sent
  • Can you advise how we select to stop the reminders? I have a form allocated to a learner, status it 'not started' however there is no option to 'stop reminders'

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