Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Enabling the ProSolution Integration

1. Request a Portal

To enable the ProSolution integration, you will need to speak to your Onefile Success Manager.


2. Authenticate using the Portal details

Once you’ve been set up with a portal, you can authenticate the integration, follow the steps below:

  1. Navigate to the System Settings area and select the General tab
  2. Enter the PortalID, Username and Password provided by OneFile
  3. Enter the URL of the environment you want to integrate with

EnvironmentURL
Livehttps://ws.onefile.co.uk/ProSolution.asmx
Betahttps://wsbeta.onefile.co.uk/ProSolution.asmx

Tip - Multiple OneFile Centres

If you have multiple centres, enter a description and the PortalID on the OneFile Centre tab. The URL, username and password will be the same, but the PortalID will be different for each centre.


3. Create a ProSolution Task

To get the integration working, a task must be created in ProSolution:

4. Offering and Enrolment Details

It will now be possible to select the OneFile Centre at the “Offering” level, if required. Selecting a Centre will default down to the enrolment level. To prevent an enrolment from being sent to OneFile, tick the “Exclude From OneFile" option on the offering and enrolment screens.

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