Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

OneFile RPL Event Subscriptions - Create a Learner Record

Events

  • You'll only see OneFile Products which you have purchased. 
  • Any update events will only apply to records that were originally created using the event subscriptions.

Use this event if you want to create a learner record from RPL in EPortfolio or ILR when the applicant has been marked as Successful in RPL.

EPortfolio requires extra fields when creating a learner.  These values MUST be set. These are added to every learner that is created from RPL to EP as a default.

The fields that are integrated as part of this event are:

                RPL 

                Eportfolio 

ILR

First Name

First Name

First Name

Last Name

Last Name

Last Name 

Email

Email

Email

Guidance on enabling Events can be found here.

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