Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

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What data is synced with PICSWeb?

The 2-way integration with PICSWeb and OneFile keeps data in both systems in sync. There are two main parts to the integration:

  • Learner upload - new learners are created in OneFile from PICSWeb
  • Automatic sync - PICSWeb data is updated from activity in OneFile

For more information on the specific data and fields that are synced between the two systems, please refer to this guidance from Pellcomp.

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