Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.
Help centre
The 2-way integration with PICSWeb and OneFile keeps data in both systems in sync. There are two main parts to the integration:
For more information on the specific data and fields that are synced between the two systems, please refer to this guidance from Pellcomp.