Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Initial data download using API

This series of guides, will provide information on how to build a data integration with a 3rd party system, using the OneFile API:

  1. Initial data download using API
  2. Creating and managing users via the API
  3. Assigning users to learners via the API
  4. Assigning Framework Templates, Standards and Units via the API


When developing an integration with the OneFile API, once authenticated via the API, you may want to download the existing data from OneFile.

To do this, follow the guidance below:

Get CustomerID

GET https://wsapibeta.onefile.co.uk/api/v2.1/Customer
Response:
{
"ID": 2070,
"Name": "Example Beta Customer"
}

Get Organisations linked to the Customer

POST https://wsapibeta.onefile.co.uk/api/v2.1/Organisation/search

Body:
{
"CustomerID": 2070
}
Response:
[
{
"ID": 5740,
"Name": "Example Organisation - Business",
"KeychainCreationForNewUserActive": false,
"KeychainEmailSuppression": false
},
{
"ID": 5741,
"Name": "Example Organisation - Care",
"KeychainCreationForNewUserActive": false,
"KeychainEmailSuppression": false
}
]

Multiple Organisations

Most customers will only have one organisation linked to their customer record. However, some may have multiple centres, where they require complete separation of data and access.

Get Assessors in an Organisation

POST https://wsapibeta.onefile.co.uk/api/v2.1/User/Search/1/10

Body:
{
"OrganisationID": 5740
"Role": 5,
}
Response:
[
{
"ID": 122762,
"FirstName": "James",
"LastName": "Fayre"
"MISID": "JFAYE51P"
},
{
"ID": 132757,
"FirstName": "Kate",
"LastName": "Anderson"
"MISID": "KANDREWS142"
}
]

Get Classes in an Organisation

POST https://wsapibeta.onefile.co.uk/api/v2.1/Classroom/Search

Body:
{
"OrganisationID": 5740
}
Response:
[
{
"ID": 15379,
"Name": "Business Admin L2",
"MISID": "BAD1"
},
{
"ID": 15381,
"Name": "Business Admin L3",
"MISID": "BAD2"
},
]

Get Placements in an Organisation

POST https://wsapibeta.onefile.co.uk/api/v2.1/Placement/Search

Body:
{
"OrganisationID": 5740
}
Response:
[
{
"ID": 18928,
"Name": "BT - Manchester"
"MISID": "BT54810A"
},
{
"ID": 18929,
"Name": "Vodaphone - Salford",
"MISID": "VP0491045X"
}
]

Get Learners in an Organisation

POST https://wsapibeta.onefile.co.uk/api/v2.1/User/Search

Body:
{
"OrganisationID": 5740
"Role": 1
}
Response:
[
{
"ID": 137945,
"FirstName": "Gemma"
"LastName": "Hall"
"MISID": "GHALL391"
},
{
"ID": 137946,
"FirstName": "Chloe"
"LastName": "Henshall"
"MISID": "CHENSHALL194"
},
]

When you have this base data, you can use this to identify existing records that exist in both systems. It may be beneficial to used the paged searches to get additional information, for example, with the paged user search, this will return the ULN, NINO, email and other fields, if they contain data in OneFile for each learner. For these records, it may be worth adding or updating the MISIDs, so they match the IDs in the other system, by calling the "Update" endpoints

Next Guide - Creating/Managing Users

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