Software Update: Monday 28th July 2025
On Monday, we will release an enhancement to the Onefile events system. This update will not require any downtime. Release notes can be found here
Help centre
Profile, Messages and Tasks
Your info, messages from other users and important tasks to complete
My Profile
- How do I update my Profile information?
- How do I verify my Email Address?
- How do I update my email address?
- How do I enable and change my email alert preferences?
- When do links in OneFile emails expire?
- Why haven’t I (or another user) received email alerts?
- How do I sync my OneFile calendar with an external calendar?
- How to set user online status and out of office message
- Not receiving emails from OneFile
- My email verification has expired. What do I do?