Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Thursday 11th September 2025

On Thursday, we're updating Enrol, to introduce some improvements to existing features.
This update will not require any downtime.
Release notes can be found here.

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How to set user online status and out of office message

OneFile users can set their own Online User Status and Out of Office message.

  User Roles

This feature can be used by the following user roles:

  • All OneFile Eportfolio users

To set your own User Status, follow the below steps:

  1. Login to account
  2. Click your name on the top right of your screen
  3. Click Set Status
  4. Click  Show my online status (Left - off/ Right -on)
  5. Click Status
  6. Add Out of Office Message if required
  7. Click Save

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