Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Enrol

On Tuesday 7th October 2025, we’ll be rolling out a series of enhancements to Enrol.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be no service interruption.


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How to set user online status and out of office message

OneFile users can set their own Online User Status and Out of Office message.

  User Roles

This feature can be used by the following user roles:

  • All OneFile Eportfolio users

To set your own User Status, follow the below steps:

  1. Login to account
  2. Click your name on the top right of your screen
  3. Click Set Status
  4. Click  Show my online status (Left - off/ Right -on)
  5. Click Status
  6. Add Out of Office Message if required
  7. Click Save

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