OneFile Eportfolio Software Update: Thursday 8th May 2025

On Thursday, we're updating Engage, to introduce some enhancements and fixes.

There is no downtime for this update.

Release notes can be found here.


Download portfolio time

We’re currently aware of an issue where download portfolio's are taking longer than expected to become available to download.
At the current moment there’s no workaround.

The product is currently making its way through the backlog and the portfolio's will be available as soon as possible. 

Please reach out to our support team if you have any questions.

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Reassigning tasks

Becky Hackman
Modified on: Tue, 22 Jun, 2021 at 8:09 AM

  User Roles

This feature can be used by the following user roles:

  • Assessor
  • Trainee Assessor
  • Internal Quality Assurer

To reassign a task, follow the steps below:

  1. Click Tasks
  2. Click View All
  3. Click Reassign Task
  4. Select the user you wish to send the task too
  5. Add comments or instructions
  6. Click Reassign Task 

The user you are reassigning the task to must be assigned to the learner

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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