Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Verifying Your Email Address in OneFile

Adam Fogo

Modified on: Wed, 5 Nov, 2025 at 9:18 AM

Step-by-Step Guide

When you add a new email address to your OneFile profile, a verification email will be sent to you from:

verification@onefile.co.uk

The email will contain a link. Once clicked, your email address will be verified—as long as the link hasn’t expired.

If the verification link has expired, follow these steps to resend the email:

The Resend Email option will also appear automatically each time you log in, until your email address is either verified or removed.

If you see a check mark icon in the Verified column of your Email Preferences, your email address has been successfully verified.