Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Wednesday 19th February 2025 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

How do I update my email address?

To update your email address, please follow the steps below, once logged into your OneFile account:

  1. Click your name in the top right corner
  2. Click Profile 
  3. Click Email Preferences 
  4. Click Add new email   
  5. Enter your new email address and click Add
  6. Click the Remove icon for the email address that is no longer in use

If you want to keep your multiple email addresses associated with your account, you can choose which address should be the the Primary email address. The primary email address is the one that will be used for password reminders.

If you're unable to see Add new email, please contact your training provider.

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