[Eportfolio] Employers are unable to sign reviews via magic link

We’re currently aware of an issue affecting some employers who are either unable to sign the review via the magic link, or are finding that signatures are missing from the review after it has been signed.
At the current moment there’s no workaround.
Our Technology team are working to resolve this as soon as possible. 

To receive updates on this issue, please click here and Follow.

 

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How do I update my email address?

To update your email address, please follow the steps below, once logged into your OneFile account:

  1. Click your name in the top right corner
  2. Click Profile 
  3. Click Email Preferences 
  4. Click Add new email   
  5. Enter your new email address and click Add
  6. Click the Remove icon for the email address that is no longer in use

If you want to keep your multiple email addresses associated with your account, you can choose which address should be the the Primary email address. The primary email address is the one that will be used for password reminders.

If you're unable to see Add new email, please contact your training provider.

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