| Email Type | Link Expires After | How to Resolve, if Expired |
|---|---|---|
| Account Creation (when setting to auto-create/link to a Keychain is enabled) | 72 hours | Reset your password |
| Email Verification | 24 hours |
If the Resend Email button isn't visible, but there is a tick displayed in the "Verified" column, your email address has been successfully verified. |
| Password Reminder | 1 hour | Reset your password |
| RPL account set up and verification | One week | Reset your password |
Merry Christmas from Onefile
Season's greetings from everyone at Onefile!
It’s been a very busy few weeks, but Christmas is nearly upon us.
Click here to see our open hours.
We hope you have a wonderful break full of fun, food and festivities.
Take care and have a Merry Christmas!
Eportfolio Mobile App Update
Our newest mobile app update is now available, Grab your free download now!
Apple App Store (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com)
Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play
Scheduled Maintenance - Saturday 28th December 2024 7am - 8am
Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.
Click here for more information.
Please ensue your data is saved and you are logged out before 7am on 28th December.
Important Update
Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store.
Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App
Help centre