Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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When do links in OneFile emails expire?

Adam Fogo
Modified on: Wed, 27 Sep, 2023 at 11:23 AM
Email TypeLink Expires AfterHow to Resolve, if Expired
Account Creation (when setting to auto-create/link to a Keychain is enabled)72 hoursReset your password
Email Verification24 hours
  1. Log into your account
  2. Click your name in the top right corner
  3. Click Profile
  4. Click Email Preferences tab
  5. Click Resend Email


If the Resend Email button isn't visible, but there is a tick displayed in the "Verified" column, your email address has been successfully verified.

Password Reminder1 hourReset your password
RPL account set up and verification One week Reset your password


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