Software Update: Wednesday 9th October 2024 7am to 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


Help centre

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Why hasn’t a task been marked as complete?

There are several reasons why tasks might not have marked as complete after you've completed the task. This could be due to: 

  • Drop in internet connection 

  • The assessment task has been clicked before the feedback task on the same assessment

  • The task has been actioned by a different route instead of clicking on the task

  • IQA sampling tasks need to be manually completed 

To mark a task as Complete, click Hide next to the task.

Hide Button

If you can't see the hide button, contact your training provider

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