Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Eportfolio

On Wednesday 22nd October 2025, we’ll be rolling out a series of enhancements to Eportfolio.

Full details of the changes can be found in the Release Notes

Downtime: Please ensure your work is saved and you are logged out between 7am and 7:30am.

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Event Subscriptions - Update Tutor

The Update Tutor event ensures that updates made to a tutor in RPL and Enrol, or an assessor in Eportfolio, are automatically reflected across your integrated platforms. This helps maintain accurate and consistent tutor data without the need for manual updates.


Available Update Tutor Events

The following events are triggered when a tutor or assessor record is updated, automatically syncing the changes across systems:

Destination ProductSource ProductEvent Trigger
EnrolRPLWhen a tutor is updated
EportfolioWhen an assessor is updated
RPLEnrolWhen a tutor is updated
EportfolioWhen an assessor is updated
EportfolioEnrolWhen a tutor is updated
RPLWhen a tutor is updated

ℹ️Important Notes

  • You will only see Onefile products that your organisation has purchased.
  • Update Tutor events only apply to tutor records created using Event Subscriptions.
  • If you manage multiple Eportfolio centres, changes made to Event Subscriptions in one centre will apply to all centres.

Further Guidance

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