Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Event Subscriptions - Update Tutor

Overview

The Update Tutor event automatically synchronises tutor or assessor updates across your connected Onefile products. When a tutor record is updated in RPL or Enrol, or an assessor record is updated in Eportfolio, Event Subscriptions ensure these changes are reflected in all relevant systems. This keeps tutor and assessor information accurate without requiring manual updates.

Available Update Tutor Events

The following events trigger automatic tutor/assessor updates across products:

Destination ProductSource ProductEvent Trigger
EnrolRPLWhen a tutor is updated
EnrolEportfolioWhen an assessor is updated
RPLEnrolWhen a tutor is updated
RPLEportfolioWhen an assessor is updated
EportfolioEnrolWhen a tutor is updated
EportfolioRPLWhen a tutor is updated

Important Notes

  • Product visibility: You will only see Onefile products your organisation has purchased.
  • Event scope: Update Tutor events apply only to tutor/assessor records originally created using Event Subscriptions.
  • Multi‑centre management: If you manage multiple Eportfolio centres, any change made to Event Subscriptions in one centre applies to all centres.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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