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Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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Event Subscriptions - Automatically Calculate Off-The-Job Training Hours

Event Subscriptions offer a powerful way to streamline learner data management by automating updates between Eportfolio and Onefile or Tracker ILR. One key feature is the ability to automatically calculate and update off-the-job training hours based on learner activity. 

Overview

This event ensures that a learner’s actual off-the-job hours are kept up to date in Onefile or Tracker ILR whenever a timesheet record is added or modified in Eportfolio.

Available Automatically Calculate Off-The-Job Training Hours events

Destination ProductSource ProductEvent Trigger
Onefile / Tracker ILREportfolioWhen timesheet record is added or updated

How It Works

  • When a timesheet entry is created or edited in Eportfolio, the system recalculates the learner’s off-the-job training hours.
  • The updated value is then automatically sent to the ILR (Individualised Learner Record) for syncing.

ℹ️Important Notes

  • You’ll only see Onefile products that your organisation has purchased.
  • Off-the-job events apply only to learner records created using Event Subscriptions.
  • The calculation process runs in a queue and may take up to 24 hours to reflect in the ILR.
  • If your organisation manages multiple Eportfolio centres, any changes made to Event Subscriptions in one centre will apply across all centres.

Further Guidance

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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