Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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Event Subscriptions - Transfer Skills Scan

Event Subscriptions allow you to automatically transfer a learner’s RPL Skills Scan into Eportfolio, where it is saved as their first scorecard. This helps ensure that key learner data is seamlessly shared between your Onefile products. 

Available Transfer Skills Scan Events

Destination ProductSource ProductEvent Trigger
EportfolioRPLWhen record is successful

How It Works

  • If the Create Learner in Eportfolio event is enabled (from either Enrol or RPL), and the Transfer Skills Scan event is also enabled, the Skills Scan will be transferred to Eportfolio at the same time as the learner record is created.

ℹ️Important Notes

  • Product Visibility: You’ll only see the Onefile products your organisation has purchased.
  • Multi-Centre Management: If you manage multiple Eportfolio centres, changes made to Event Subscriptions in one centre will apply to all centres.

Further Guidance

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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