Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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Event Subscriptions - Create Employer Manager

The Create Employer Manager event automates the creation of key roles across your integrated platforms—Eportfolio, RPL, and Enrol—based on activity in another product your organisation owns. This ensures seamless data flow and reduces manual input when managing employer and manager records. 

Available Create Employer Manager Events

The following events are triggered when a new employer, line manager, or key contact is created, automatically syncing the relevant data across systems:

Destination ProductSource ProductEvent Trigger
EnrolRPLWhen a line manager is created
EportfolioWhen an employer is created
RPLEnrolWhen a key contact is created
EportfolioWhen an employer is created
EportfolioEnrolWhen a key contact is created
RPLWhen a line manager is created

ℹ️Important Notes

  • You will only see Onefile products that your organisation has purchased.
  • If you manage multiple Eportfolio centres, changes made to Event Subscriptions in one centre will apply to all centres.

Further Guidance

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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