Eportfolio Mobile App Update - Android

Our newest mobile app update is now available, grab your free download now!

Playstore Store: OneFile Eportfolio App on the App Playstore

Android: Version 2.0.4


Known Issue: Unable to Download Learner Portfolios

We’re currently aware of an issue where some learner portfolio downloads are taking significantly longer than expected.
Our team is investigating the cause, and work is ongoing.

At this time, there is no workaround available.

We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

Submit a ticket Log in

What are the dotted lines around the assessment?

If you see an assessment reference in the supporting evidence column of the learners progress section or gap analysis that has dotted lines around it, this means that some criteria mapped to the assessment was not accepted by the assessor, prior to signing off the assessment. 

Another indicator of this is by opening the assessment and you will see the criteria that is not accepted in dull in colour, whereas accepted criteria is solid. 

If this is not intentional and needs to be accepted, the assessment needs to be unlocked to the assessor, the criteria accepted and then the assessment needs to be signed off again.

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