Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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What are the dotted lines around the assessment?

If you see an assessment reference in the supporting evidence column of the learners progress section or gap analysis that has dotted lines around it, this means that some criteria mapped to the assessment was not accepted by the assessor, prior to signing off the assessment. 

Another indicator of this is by opening the assessment and you will see the criteria that is not accepted in dull in colour, whereas accepted criteria is solid. 

If this is not intentional and needs to be accepted, the assessment needs to be unlocked to the assessor, the criteria accepted and then the assessment needs to be signed off again.

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