RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Why can't I see a specific Assessment Method?

If you're a Learner, your Centre can hide certain assessment methods, so that only Assessors can start those type of assessments, e.g. Observations.

If you're an Assessor, Centre Managers can specify which assessment methods should be available for each Class. It's likely that the method you can't see hasn't been assigned to the learner's class.

To assign an assessment method to a Class, a Centre Manager can follow the steps below:

  1. Click Quality in the navigation menu
  2. Click Classes
  3. Open the Class you want to enable the method for
  4. Scroll to the Assessment Methods section
  5. Tick the checkbox of the method you want to enable
  6. Click Save
The assessment method will now be available for all learners in the selected Class. 

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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