Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Invite an Assessor to an Assessment

  User Roles

This feature can be used by the following user roles:

  • Learners

  Centre Setting

  • Allow learners who have created their own assessment to select which assessor to send to
  • Allow learners to invite assessors to assess their evidence

To invite an Assessor temporarily to assess your evidence/assessments, please follow the following steps:

  1. Click Change assessor at the bottom of the assessment page
  2. Select Invite New Assessor from the drop-down list
  3. Enter in the email address for your invited Assessor and click Check
    1. If there is no account, you will need to enter their first name, last name, reconfirm the email address and then click Continue
    2. If the user already has an account, you will be able to tick the checkbox next to their name and then click Continue
  4. Sign assessment
  5. Click Save & Quit


Accepting Invitation

  • Your Default Assessor will receive a task to accept the invited Assessor - this is a security check to make sure the invited user should have access to your assessment 
  • Once accepted, the invited Assessor will receive an email to accept the invitation. 
  • Once they have accepted their invitation, they will then receive their login details


Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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