Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Create an Assessment

  User Roles

This feature can be used by the following user roles:

  • Assessor
  • Learner

  Centre Setting

Allow learners to create assessments

It's usually best practice to plan for assessments with the learner. However, to create an unplanned assessment, follow the steps below: 

  1. Navigate to the learner’s portfolio
  2. Click Assessments
  3. Click Create Assessment 
  4. Select the Primary Method from the drop-down list 
  5. Select how you want the evidence to be recorded 
  6. Select who starts the assessment
  7. Click Start

Who starts the assessment?

When selecting Assessor to start, the assessment will be created for the Assessor to provide evidence. If you select the Learner to start option, the learner can provide evidence.

If you can’t see the Assessment icon, it’s because the units relating to the Learner’s learning aims haven’t been fully saved. Centre Managers or Assessors with the relevant permissions can select and save units within the Learner’s portfolio. 


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