Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Unit Allocations

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Assessors with permissions
  • Internal quality assurers 


Manage learner accounts

  Centre Setting

Allow assessors & IQA's to be set at unit level

Assessors and IQA's can be assigned to learners on a per-unit basis. This will form part of the logic that determines which assessor to send a task to or to sign a learner-started assessment. It will also control which Assessors & IQA's Unit Summary tasks are sent to. 

Assign to multiple learners
  1. Click Users on the left navigation bar
  2. Click Unit Allocations
  3. Use filters to show learners
  4. Click Select
  5. Select Learners
  6. Select Unit Assessor 
  7. Select Unit IQA
  8. Click Save 
Assigned to single learner
  1. Click Users on the left navigation bar
  2. Click Learners Episodes
  3. Click Learning Aims
  4. Click Units
  5. Use drop down lists to select unit Assessor and IQA
  6. Click Save


Please note that the terminology used in this article may be different depending on your Centre.

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