Just a quick heads-up! On 19th January 2026, our support and qualifications team will be attending a Training and Development Meeting, so our response times may be a little slower than usual.
But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.
If your issue is urgent, please make sure to set the priority accordingly when submitting your request.
Thanks for your understanding!
On Wednesday 21st January 2026, we’ll be rolling out a series of enhancements and fixes to Eportfolio.
Release Notes
Full details of the changes can be found here.
⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.
⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.
This feature can be used by the following user roles:
To create a Learner Status, please follow the below steps:
You can now assign a status to your learners.
