Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Create a Learner Status

Overview

Learner Statuses allow Centres to define and customise the status of a learner. These statuses appear on the learner’s portfolio and can also be used in reporting, reviews, assessment plans, and other areas of the system.

Permissions

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

Steps

Create a Learner Status

  1. Click Centre from the navigation menu.
  2. Click Look‑up Tables.
  3. Select Learner Statuses.
  4. Click Create Learner Status.
  5. Enter the Status Name.
  6. Select a Status Colour to visually identify the status.
  7. Tick the relevant checkboxes. 
  8. Click Save.

You can now assign this status to learners via their Episode tab or during learner onboarding.

Tips & Notes

  • Status colours help differentiate learner statuses at a glance.
  • Statuses can be hidden from learners if the status is for internal use only.
  • Learner Statuses can be edited or archived if no longer required.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.


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