Software Update: Wednesday 26th January 2022 - 07:00-07:30

On Wednesday morning, we're updating OneFile to release some new changes and improvements.

To find out more, our release notes are available 
here.

Please ensure you have saved any work and have logged out prior to 7:00am to avoid any potential loss of data.

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Suspending Learner access

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Internal Quality Assurer with permission
  • Assessor with permission

  Permissions

Can manage learner accounts

To Suspend learner access, please follow the below steps: 

  1. Navigate to the learner's account page
  2. Tick Suspend user access
  3. Enter a reason for suspension - this just ensures that anyone with access to this learner knows why they have been suspended
  4. Click Save

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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