Learning Journal - Opening attachments

We are currently investigating an issue which is negatively impacting the learning journal. Learners and Tutors may be unable to open attachments on learning journal entries.
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.


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How do I find out if a Learner portfolio has been deleted?

The Activity Log report retains a record to show the a learner portfolio has been deleted. To access the report, follow the steps below:

  1. Click Reports in the navigation bar 
  2. Locate the Centre Reports heading
  3. Click Activity Log
  4. Change Activity category to Deletions
  5. Change the date ranges
  6. Click Submit

The report will show which user flagged the learner portfolio for deletion, as well as the name and OneFile User ID of the learner that was deleted.

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