Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

How do I find out if a Learner portfolio has been deleted?

The Activity Log report retains a record to show the a learner portfolio has been deleted. To access the report, follow the steps below:

  1. Click Reports in the navigation bar 
  2. Locate the Centre Reports heading
  3. Click Activity Log
  4. Change Activity category to Deletions
  5. Change the date ranges
  6. Click Submit

The report will show which user flagged the learner portfolio for deletion, as well as the name and OneFile User ID of the learner that was deleted.

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