RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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How do I bulk import learners?

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Internal Verifier with permission
  • Assessor with permission

  Permissions

Manage learner accounts

To import learners into OneFile, please follow the steps below:

  1. Click Users in the navigation bar 
  2. Click the Learners tab
  3. Click Bulk Import Learners
  4. Click Choose File and select the CSV file from your documents
  5. Tick the checkbox if your CSV file has column headings
  6. Click Continue
  7. Match up the headings under the Identify Data Columns with the information presented (e.g. first name, last name etc.)
  8. Once matched, click Continue
  9. Assign a Default Assessor, placement, class and a Framework Template (optional)
  10. Click Import Selected Learners

  Top Tip

Make sure all of the Assessors, Classes, Placements and Framework Templates have been created prior to starting the bulk-import process. 

Required Fields

Creating learners individually can be time-consuming, especially when you’re configuring each learner manually. It’s possible to bulk import learners into OneFile from a CSV file. This can save you hours of data entry if you have all the relevant information at hand. 

You can download a template CSV file at the bottom of this article. 

The minimum required fields are First Name, Last Name and Email Address.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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