Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Archive a learner portfolio

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Assessor with permission
  • Internal Quality Assurer with permission

  Permissions

Manage learner accounts

When a learner has completed their portfolio, or if they drop out early, their account can be archived.

To archive a learner’s portfolio, follow the steps below: 

  1. Access the learner’s portfolio
  2. Click on Learning Aims located at the top of the page
  3. Scroll down to the Archive heading
  4. Click Archive

Reports and Seats

Archiving the portfolio will prevent the learner from appearing in any active learner lists, including reports. If you're on the per-seat licence model, archiving the learner frees up a seat that can be used by another learner.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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