Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Archive a learner portfolio

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Assessor with permission
  • Internal Quality Assurer with permission

  Permissions

Manage learner accounts

When a learner has completed their portfolio, or if they drop out early, their account can be archived.

To archive a learner’s portfolio, follow the steps below: 

  1. Access the learner’s portfolio
  2. Click on Learning Aims located at the top of the page
  3. Scroll down to the Archive heading
  4. Click Archive

Reports and Seats

Archiving the portfolio will prevent the learner from appearing in any active learner lists, including reports. If you're on the per-seat licence model, archiving the learner frees up a seat that can be used by another learner.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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