Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Archive a learner portfolio

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Assessor with permission
  • Internal Quality Assurer with permission

  Permissions

Manage learner accounts

When a learner has completed their portfolio, or if they drop out early, their account can be archived.

To archive a learner’s portfolio, follow the steps below: 

  1. Access the learner’s portfolio
  2. Click on Learning Aims located at the top of the page
  3. Scroll down to the Archive heading
  4. Click Archive

Reports and Seats

Archiving the portfolio will prevent the learner from appearing in any active learner lists, including reports. If you're on the per-seat licence model, archiving the learner frees up a seat that can be used by another learner.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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