Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Change Learner status

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor with permission

  Permissions

Can manage learner accounts  

To change a learner status, follow the steps below:

  1. Navigate to learner portfolio
  2. Click Episode tab
  3. Locate Learner Status
  4. Select the status from the drop-down list
  5. Click Save

The status will now be displayed on the learner’s portfolio in the Information & Options section where you can also click to change the learner status.

You can also set the learners status within reviews and assessment plans when the below status is enabled.

  • Allow the learner status to be set on assessment plans and reviews



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