RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Change Learner status

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor with permission

  Permissions

Can manage learner accounts  

To change a learner status, follow the steps below:

  1. Navigate to learner portfolio
  2. Click Episode tab
  3. Locate Learner Status
  4. Select the status from the drop-down list
  5. Click Save

The status will now be displayed on the learner’s portfolio in the Information & Options section where you can also click to change the learner status.

You can also set the learners status within reviews and assessment plans when the below status is enabled.

  • Allow the learner status to be set on assessment plans and reviews



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