Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Assign a Learner to a Class

  User Roles

This feature can be used by the following user roles:

  • Centre Manager 
  • User Manager
  • Assessor with permissions
  • Trainee Assessor with permissions
  • Internal Verifier with permissions


Can manage learner accounts

To assign a learner to a class or change the class they assigned to, follow the steps below: 

  1. Navigate to the Learner portfolio 
  2. Click Episode tab 
  3. Click Class dropdown menu 
  4. Select the class
  5. Click Save


Please note that the terminology used in this article may be different depending on your Centre.

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