Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

What does each user permission do?

Can access Learner Database reports
Allows Centre Managers, Centre Monitors, User Managers, Lead IVs, IVs, Assessor, Trainee Assessors, Employers and Observers access Learner Database Reports
Can edit MIS values

Allows Centre Managers, User Managers, Assessors and Trainee Assessors to edit MIS values on user accounts

Can set/update contracted hours and target OTJ
Allows Centre Managers, User Managers, Assessors and Trainee Assessors to update OTJ section in learner episodes
Can manage placement details
Allow Centre Managers, User Managers, Assessors and Trainee Assessors to edit placement details
Can manage placement documents
Allow Centre Managers, User Managers, Assessors and Trainee Assessors to add and edit placement documents
Can access Learner profile
Allow Centre Managers, Centre Monitors, User Managers, Lead IVs, IVs, Assessors, Trainee Assessors, Employers and Observers to access learner profiles
Can set progress weightings for framework templates
Allow Centre Managers and User Managers to set progress weightings on learning aims in a framework template
Can set progress weightings for learners

Allow Centre Managers, User Managers. IVs, Assessors and Trainee Assessors to set progress weightings on learning aims

Manage resources 

Allow Centre Managers, Centre Monitors, User Managers, Lead IVs, IVs, Assessors, Trainee Assessors, Employers and Observers to edit and delete centre resources

Can assign sampling policies

Allow Centre Managers, Lead IVs and IVs to assign sampling policies to assessors 

Can manage sampling policies
Allow Centre Managers, Lead IVs and IVs to create/edit/delete sampling policies
Class Form Delegate
Allow Centre Managers, Centre Monitors, User Managers, Lead IVs, IVs, Assessors and Trainee Assessors to create and sign learner template forms 
Assign enterprise access
Allow Centre Managers, Lead IVs and IVs to grant a Centre Monitor enterprise access
Assign permissions to other users

Allow Centre Managers, User Managers and Lead IVs to assign permissions to other users

VLE Tutor

Allow Centre Managers, Assessors and Trainee Assessors to access courses

Enterprise UserAllows Centre Monitors access to multiple centres
Can resubmit assessments signed by the IV Allows IVs to resubmit an assessment after and IVs has signed it
Can view calander of linked Assessors Allows IVs to view linked Assessor's calanders
Can manage registersAllows Assessors and Trainee Assessors to create, complete and delete registers
Can delete users
 Allows Assessor, Trainee Assessor, Centre Manager and User Manager to control which users can delete learner accounts from the Account page within Eportfolio. By default, these roles will have this permission granted, but this can be denied if required.
Can view learner Cognassist Assessment data
Allows granted user to view the Congassist data within a matched learners portfolio
Can Create New Cognassist Learners
Allows Assessors, Centre Managers, Trainee Assessors and User Mana user to access to create new users in Cognassist from Eportfolio
Can assign and change employers
Allows Centre Managers, Assessors and Trainee Assessors permission to assign an existing employer to a learner.
Can invite a new Employer from Review
Allows Centre Managers , Assessors and Trainee Assessors permission to invite a new employer to a learner’s review. The user must also have the permission “Can assign and change employers “.
Can manage learner's delivery plansAllows Centre Managers, User Managers, Assessors and Trainee Assessors to create Delivery Plan Templates.
Can delete modules and components from a delivery plan
Allows Centre Managers, User Managers, Assessors and Trainee Assessors to delete Delivery Plan components on a learners portfolio
Can unlock a locked delivery plan
Allows Centre Managers, User Managers, Assessors and Trainee Assessors to unlock Delivery Plan components on a learners portfolio to make changes

Can update learner's episode from a delivery plan
Allows Centre Managers, User Managers, Assessors and Trainee Assessors to  update OTJ values on the Episode page when locking a Delivery Plan to a learner portfolio

Can upload evidence
Allows learners to upload assessment evidence. This permission will be automatically set to Grant. If a learner is denied this permission, they will no longer be able to upload assessment evidence to their portfolio. This restriction will apply to the following areas:
The learner will no longer be able to attach files to holistic assessments.
The learner will be unable to attach files to criteria in per-criteria assessments.
The option to import Word documents into the assessment evidence textbox will be removed for the learner.
The learner will lose the ability to upload files via the ‘Assessment Evidence’ portfolio page.
Can Edit Planned End Date
Allows Centre Managers, Assessors, Trainee Assessors and User managers to edit the Planned End Date on the learners Episode page when this permission is granted.
Can view Calendar of all Assessors
Allows Centre Managers, User Managers, Lead IVs and IVs to view the Assessor Calendars
Design and assign forms Allows Centre Managers to design forms and assign to learners
Can create and manage grades
Allows Centre Managers to create grades and grade ranges and assign grade ranges to methods
Can Download Learner Portfolio

Allows Centre Managers, Centre Monitors, User Managers, Lead IVs, IVs, Assessor, Trainee Assessors and Employers access to download a learner’s portfolio


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.