Overview
OneFile includes several pre-built user roles that determine functionality, access level, and permissions within the system. Understanding these roles ensures correct account setup and compliance with organisational processes.
User Roles and Descriptions
| User Role | Description |
|---|---|
| Centre Manager | Administers the centre on OneFile. Responsible for configuration, users, and data. |
| Centre Monitor | Read-only access to all learner portfolios. Ideal for reporting without editing capabilities. |
| Enterprise User | Available for customers with multiple centres. Allows reporting across centres via one account. |
| User Manager | Administrative role for creating accounts (except Centre Managers and EVs). No access to Centre Settings, Quality icon, or learner portfolios. |
| External Verifier (EV) | Used by external users (e.g., Awarding Bodies) to verify learner portfolios. Also known as Standard Verifier, External Quality Assurer, External Moderator, or EPAO. |
| Lead Internal Verifier | Designated point of sign-off for assessment and internal verification. Read-only access to sampling tables and linked learners. |
| Internal Verifier | Ensures quality of delivery and compliance with Awarding Body criteria. Also known as Internal Quality Assurer. |
| Assessor | Supports and evaluates learners toward qualifications. Also known as Tutor. |
| Trainee Assessor | Same access as Assessor, but assessments must be countersigned by a qualified Assessor. |
| Learner | Individual undertaking a qualification or apprenticeship. |
| Employer | Interactive account with access to assigned learner portfolios. Can sign assessments, reviews, and ILPs. |
| Observer | Read-only access to assigned learner portfolios. |
ℹ️Additional Information
- Click here for more details about user roles.
- Terminology: Role names may vary depending on your centre settings.
✅ Tip: Assign roles carefully to ensure users have the correct permissions for their responsibilities.
Terminology
Please note that the terminology used in this article may be different depending on your Centre.
❓Need Help?
If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.