Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

How do I create an Enterprise User?

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

  Permissions

Assign enterprise access 

  Centre Setting

Enterprise License

Enterprise users can be activated for customers that have multiple OneFile Centres. The account can be used to report on data in the centres they are given access to.

Follow the steps below to grant Enterprise user access to a Centre Monitor account:

  1. Log in as a Centre Manager 
  2. Click Users in the navigation menu
  3. Click the Centre Monitors 
  4. Click on the Account button for the user in question 
  5. Click on Permissions at top of the page 
  6. Scroll down to the bottom of the page and change Enterprise user to Grant
  7. Click Save

To allocate Centres to this account, please follow the steps below: 

  1. Open the Centre Monitor’s account 
  2. Scroll down to the Login details section 
  3. Tick the check box Enterprise user
  4. Tick the check box for the Centres you wish the Enterprise user to report across
  5. Click Save

For more information about the Enterprise user role, click here.  


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