Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

How do I allow an Assessor to sign on behalf of a learner?

User Roles

This feature can be used by the following user roles:

  • Centre Manager

  Centre Setting

  1. Allow assessors to sign on behalf of learners
    1. Apply the above setting to new learners
    2. Apply the above setting to all existing learners on Save

With this Centre Setting you can now determine which learners will be impacted by enabling this setting.

You can then enable this setting for an individual learner, by following the steps below:  

  1. Navigate to the learner's Account
  2. Click the Episode tab
  3. In the "Learner Signature Required" section, tick Assessors may optionally sign on behalf of this learner
  4. Scroll to the bottom of the page
  5. Click Save

Recommendation

We recommend speaking to your Awarding Body to ensure that they are okay with learner's work being signed-off by an Assessor.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.