Upcoming Software Update: Enrol and RPL

On Thursday, 4th June 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Scheduled Maintenance Notice - Thursday, 4 June 2026

Scheduled maintenance will be carried out on Onefile this evening.
When: 21:00 - 21:30
During this time, Onefile will be temporarily unavailable.
What you need to do:
Please make sure you log out before 21:00, as any unsaved work may be lost. You’ll be able to log back in as soon as the maintenance is complete.

Thank you for your understanding. 

If you have any questions or require further information, please contact our Support team.

Submit a ticket Log in
  1. Home
  2. Guides and Support
  3. Eportfolio Learning Hub
  4. Learning Journal

Send Task When Feedback Is Given on Journal Entry

Jade Pimblott
Modified on: Fri, 20 Feb, 2026 at 3:29 PM

✨New feature alert

This feature is available from Wednesday 25th February 2026 .

Overview

A new option is now available that automatically sends a task to the learner when feedback is given on a Learning Journal entry. This feature strengthens learner accountability and improves visibility of feedback engagement.

Who Can Use This Feature?

  • Assessors and Trainees

Steps

When submitting feedback, users can choose to automatically notify the learner:

  1. Leave feedback on the learner’s Learning Journal entry.
  2. Tick the checkbox “Create a Learner task to acknowledge this feedback”.
  3. If selected, a task will be automatically created for the learner and linked to the journal entry.

Automatic Tasks When Entries Are Rejected

  • If a journal entry is rejected, a learner task is always created — even if the checkbox is not selected.

Learner Acknowledgement

  • The learner can access the journal entry directly from the task.
  • They acknowledge the feedback by clicking “Mark as Read”.
  • The system records and displays the exact date and time the learner read the feedback.

Tips & Notes

  • This feature helps ensure feedback is seen, acknowledged, and actioned.
  • Date and time tracking provides a clear audit trail of learner engagement.
  • Tasks help learners stay on top of required actions following feedback or rejection.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Other Guides

View all (12)