Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Creating Timesheet Categories

Timesheet categories are used to categorise a way in which your learner has recorded their off-the-job or on-the-job training.

  User Roles

This feature can be used by the following user roles:

  • Centre Managers

To create a Timesheet Category, follow the steps below:

  1. Click Centre in the navigation menu
  2. Click Look-up tables
  3. Click Timesheet Categories
  4. Click Create Timesheet Category
  5. Enter the Name
  6. Tick the relevant settings, based on the table below
  7. Click Save
SettingDescriptionProduct Availability
Learning Activity
Displayed when creating learning activities in the "Learning Journal", a new feature of the learning hub.

Learning Hub Only
Default to Off-the-job
When selecting this timesheet category, the off-the-job checkbox will automatically be ticked.

Eportfolio
Learning Hub
Induction
This can be used to categorise the time spent on inducting the learner onto their apprenticeship.

You can also report on the "Last Induction Date", via the Learner Database (Learner View) report

Eportfolio
Learning Hub


Once saved, the new category will instantly be available for all users on the centre.

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