Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

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How did I set my own pronoun?

  User Roles

This feature can be used by the following user roles:

  • All OneFile Eportfolio Users

  Centre Setting

Allow users to set their preferred pronouns

To set your pronouns, follow your steps below:

  1. Click on your name on the top right hand corner
  2. Click Profile
  3. Under My Details seelct Pronouns
  4. Select your pronoun
  5. Click Save

All users with access to your profile will be able to see your chosen pronoun.

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