Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

Submit a ticket Log in

The aim must have an Apprenticeship contract type in the first day

If you receive the above error when running a learner through the FIS within OneFile ILR, we advise following the steps below:

  1. Log into to ILR
  2. Click Learners
  3. Search for learner
  4. Click on Learner
  5. Click Learning Delivery
  6. Click Edit details on the Programme aim
  7. Click Funding and Monitoring 
  8. Add the TNP details for this programme (if the learner as returned from a BIL, the TNP date needs to reflect the learners return to learning dates)
  9. Edit the ACT (Apprenticeship contract type). If the learner is returning from BIL, the ACT dates will need to be updated to reflect the return from BIL.
  10. Click Confirm

  Further information

This article is for guidance only and you should always refer to the ESFA ILR documents for further information

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.