Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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The National Insurance number must be returned for this learner

Jade Pimblott
Modified on: Wed, 11 Oct, 2023 at 9:22 AM

If you receive the above error when running a learner through the FIS within OneFile ILR, we advise following the steps below:

  1. Log into to ILR
  2. Click Learners
  3. Search for learner
  4. Click on Learner record
  5. Add learners National Insurance number 

  Further information

This article is for guidance only and you should always  refer to the ESFA ILR documents for further information

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