OneFile Eportfolio Software Update: Thursday 8th May 2025

On Thursday, we're updating Engage, to introduce some enhancements and fixes.

There is no downtime for this update.

Release notes can be found here.


Download portfolio time

We’re currently aware of an issue where download portfolio's are taking longer than expected to become available to download.
At the current moment there’s no workaround.

The product is currently making its way through the backlog and the portfolio's will be available as soon as possible. 

Please reach out to our support team if you have any questions.

Help centre

Submit a ticket Log in

The Date applies from must be after the Learning start date

If you receive the above error when running a learner through the FIS within OneFile ILR, we advise following the steps below:

  1. Log into to ILR
  2. Click Learners
  3. Search for learner
  4. Click on Learner record
  5. Click Learning Delivery
  6. Click Edit details on Programme Aim
  7. Click Funding and Monitoring
  8. Click on ACT record
  9. Add  Date To
  10. Click Update

The ACT date from needs to be added to match the learner start date on the programme aim

  Further information

This article is for guidance only and you should always  refer to the ESFA ILR documents for further information

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