Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

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The Date applies from must be after the Learning start date

If you receive the above error when running a learner through the FIS within OneFile ILR, we advise following the steps below:

  1. Log into to ILR
  2. Click Learners
  3. Search for learner
  4. Click on Learner record
  5. Click Learning Delivery
  6. Click Edit details on Programme Aim
  7. Click Funding and Monitoring
  8. Click on ACT record
  9. Add  Date To
  10. Click Update

The ACT date from needs to be added to match the learner start date on the programme aim

  Further information

This article is for guidance only and you should always  refer to the ESFA ILR documents for further information

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