Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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How to record a Actual Learning Activity Start Date in an Assessment (Active Learning)

Learners can record an Actual Learning Activity start date and time against a pending assessment.

Learners can do this by following the below steps:

  1. Navigate Learner Portfolio
  2. Click Assessments 
  3. Click Assessment 
  4. Scroll down to Timesheet
  5. Select Start Date
  6. Select Start Time
  7. Tick Off-the-job

Once the Assessment has been signed, this will then count towards their off-the-job.

More Information:

If a start date isn't entered, the Assessment Date at the top of the Assessment Page will be used along with the time they have signed to populate the timesheet entry.

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