Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

How to set a Reminder Task for OTJ Activity (Active Learning)

  User Roles

This feature can be used by the following user roles:

  • Centre Managers

To enable Reminder Task for OTJ Activity, follow the below steps:

  1. Click Centre
  2. Click Centre Settings
  3. Scroll down to Miscellaneous, and subheading Timesheets
  4. Tick Send Learner an OTJ Reminder Task and Email after
  5. Add number of days

An email will not be sent: 

  • If the learner has disabled email alerts 
  • To archived learners  
  • To learners who are on a Break in Learning 
  • If it is before the learner’s start date 
  • It is after the learner’s anticipated completion date
  • If the email address is not verified

More Information

If OTJ has been logged with a date after the task was created, a modal dialog will be shown giving the learner the option to mark the task as complete. Otherwise, the task can be completed by clicking the Hidden button.

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.