Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Eportfolio

On Wednesday 22nd October 2025, we’ll be rolling out a series of enhancements to Eportfolio.

Full details of the changes can be found in the Release Notes

Downtime: Please ensure your work is saved and you are logged out between 7am and 7:30am.

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Create a Placement

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

A Placement represents the learner's place of work/ location whilst completing their apprenticeship. 

To create a Placement, follow the steps below: 

  1. Click Centre in the navigation menu
  2. Click Placements
  3. Click Create Placement
  4. Enter the Placement Name Address
  5. Click Save

Placements can be assigned to learners whilst creating their account, but can also be changed on the Episodes tab.

Once the Placement has been created, you can add further information about the Placement, including:

  • Contact Name
  • Telephone Number
  • Telephone Extension
  • Email
  • Website
  •  Fax
  • MIS Value (if enabled in the centre settings)

If you have permission to manage Placement Documents, you will see a section allowing you to upload files and set expiry dates.

  Top Tip

At the top of each Placement page, you can create Observer and Employer accounts

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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