Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Create a Placement

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

A Placement represents the learner's place of work/ location whilst completing their apprenticeship. 

To create a Placement, follow the steps below: 

  1. Click Centre in the navigation menu
  2. Click Placements
  3. Click Create Placement
  4. Enter the Placement Name Address
  5. Click Save

Placements can be assigned to learners whilst creating their account, but can also be changed on the Episodes tab.

Once the Placement has been created, you can add further information about the Placement, including:

  • Contact Name
  • Telephone Number
  • Telephone Extension
  • Email
  • Website
  •  Fax
  • MIS Value (if enabled in the centre settings)

If you have permission to manage Placement Documents, you will see a section allowing you to upload files and set expiry dates.

  Top Tip

At the top of each Placement page, you can create Observer and Employer accounts

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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