Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Change Learner status to Awaiting EPA

  User Roles

This feature can be used by the following user roles:

  • Provider Admin
  • Financial Admin
  • Assessor
  1. Click Learners
  2.  Click on Learner
  3.  Click Learning Delivery 
  4. Under Learning Aims click Edit details
  5.  Click Completion status
  6.  Under Select Status choose Completed - The learner has completed all learning activities leading to the learning aim
  7. Add Actual end date
  8. Add Outcome and Grade

Repeat for each Learning aim which the learner.

Your learner will now show as awaiting EPA.



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